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Knowledgebase

Welcome to TBS Online Store Knowledge Base!

New User--Guide

How To Make An Order From TBS ?What currency is used on the site?Does TBS Has MOQ?Can You Ship To "MY COUNTRY"?Important Information About TBSMore >>

Troubleshooting

Why I can't log in?I paid for an order and the order was canceled, why?How can I cancel an order if I placed the wrong product?How Can I Return A Faulty Item?How to cancel an order?More >>

How To Pay

How do I pay for an order?What Can I do if PayPal isn't available in my country?How Does PayPal Work?Can I pay by cash?Do I Have To Pay VAT / Sales Tax?More >>

Shipping & Delivery

What is your shipping policy?How much is shipping?Can I track my shipment?What can I do if I haven't received my order yet?What are my shipping options?More >>

Returns & Refunds

What is your Return Policy?What is your Refund Policy?What is your warranty policy?How do I return a wrong or defective item?How do I contact Customer Service?More >>

Affiliate Program

Who can join TBS Affiliate Program?How much does it cost to join?Why I need to register your store firstly?How do I qualify to be a TBS affiliate?How can I promote TBS's product as an affiliate?More >>
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