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What is your shipping policy?

Items will be shipped out in the following business days after you have checked out. In general, it may take about 3 - 20 business days for delivery, depending on the different delivery means you select. TBS offers different shipping options to provide convenience and choice for our customers. During checkout, a list of all available shipping services will be listed including detailed information about the service and shipping lead time. While we may update our shipping providers from time to time, we basically offer the following two shipping types to our customers:

Singapore Post

This shipping option is available for smaller shipments with a weight below 2kg. Post shipments are carried out through your local post office. We offer the tracking number when the parcels are shipped out. It usually takes around 7 to 14 days for Singapore Post to arrive to your destination. However, under certain circumstances it can take up to 4-5 weeks. Here is the tracking website for Singapore Post:

http://www.singpost.com

DHL

DHL Speed post shipments are very safe and fast. It usually takes only around 2 to 5 days to reach your destination. We will provide a tracking number for all DHL shipments. Customers can track their parcels online at any time as long as the shipment information is updated by the tracking system. Please check it when it is available. Here is the tracking website for DHL:

http://www.dhl.com/

Note: All shipping lead times are for reference purposes only. In exceptional cases, longer lead times may apply and shipments may be delayed by your local customs office. TBS does not offer any guarantee on the shipping lead times listed.


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