Knowledge Book : TBS Online Store

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TBS Online Store

Shipping & Delivery

What is your shipping policy?

Items will be shipped out in the following business days after you have checked out. In general, it may take about 3 - 20 business days for delivery, ... more info

How much is shipping?

Shipping price varies based on the items you order and shipping method. To find out how much shipping is, add the items to your shopping cart and ... more info

Can I track my shipment?

Tracking is available for the following shipping options: Singapore Post This shipping option is available for smaller shipments with a weight ... more info

How do I avoid customs fees?

We know that the customs office is not a fun place, but we also need to follow their rules and fill out all customs forms properly by marking the ... more info

Can I ship my order to a PO/APO/AE Box?

In the shipping information section of the checkout process, enter your shipping information for your PO Box address. Under the "Address 2" field, ... more info

Why doesn't my tracking number work?

If your order was sent via DHL or Singapore post, there will be a tracking number in your shipping confirmation. To track, simply click on the link ... more info

What can I do if I haven't received my order yet?

First, check your Order Status to make sure your order was shipped to the correct address. Postal Shipping : Check the expected delivery time frame ... more info