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Troubleshooting

How can I cancel an order if I placed the wrong product?

  Before returning goods, please contact us first to discuss the issues you are having. 90% of the time we are able to sort out the problem by ... weitere Infos

Why I can't log in?

Please follow the following instructions: Check your login details. Your login username is the email address you used for registration. It might be ... weitere Infos

I paid for an order and the order was canceled, why?

Why was my order cancelled? Why did you refund my payment? If we returned your money to you and closed your order, it is most likely because we ... weitere Infos

How Can I Return A Faulty Item?

Before returning goods, please contact us first to discuss the issues you are having. 90% of the time we are able to sort out the problem by giving ... weitere Infos

How to cancel an order?

Cancel Your Order Before Payment If you have not paid for your order, there is no need to contact us to cancel it. We receive hundreds of 'test' ... weitere Infos
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